Last updated: April 2025 · Effective: April 2025
Please read these terms carefully. By using RemovalBroker.co.uk you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the service.
[Company Name] Ltd ("RemovalBroker", "we", "us") operates RemovalBroker.co.uk, a free online platform that matches people who are moving home with vetted removal companies in the United Kingdom.
The service is provided free of charge to consumers. We are remunerated by removal companies who pay to receive matched leads. This does not affect the objectivity of our matching process.
You must be at least 18 years old and resident in the United Kingdom to use this service. By using the site you confirm that you meet these requirements. The service is intended for personal, non-commercial use only.
You may register for an account to access your dashboard and track quote requests. You are responsible for:
Notify us immediately at support@removalbroker.co.uk if you suspect unauthorised access to your account. We reserve the right to suspend or terminate accounts that breach these terms.
When you complete our survey, we share your move details with up to three removal companies we consider suitable for your requirements. You may be contacted directly by those companies to arrange surveys and provide quotes.
We do not guarantee:
Any contract for removal services is made directly between you and the removal company. We are not a party to that contract.
RemovalBroker acts solely as an introduction service. We vet removal companies before admitting them to our panel, but we do not supervise, employ, or control any removal company, their staff, or their operations.
We are not responsible for:
If you experience a problem with a removal company, we encourage you to contact the company directly in the first instance. We may be able to assist with mediation as a goodwill gesture, but we accept no legal liability for third-party conduct.
You agree not to:
Breach of these terms may result in immediate termination of your access and, where appropriate, referral to law enforcement.
All content on RemovalBroker.co.uk — including text, graphics, logos, and software — is owned by or licensed to [Company Name] Ltd and is protected by UK copyright law. You may not reproduce, distribute, or create derivative works without our express written permission.
Nothing in these terms transfers any intellectual property rights to you.
To the maximum extent permitted by law, RemovalBroker's total liability to you in connection with the service shall not exceed £100. We exclude liability for:
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
Your statutory rights as a consumer are not affected by these terms.
The site may contain links to third-party websites. These links are provided for convenience only. We do not endorse or take responsibility for the content, privacy practices, or terms of any third-party site. Visiting linked sites is at your own risk.
We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of the service after changes are posted constitutes your acceptance of the revised terms. For material changes we will endeavour to notify registered users by email.
These terms are governed by the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these terms, contact us at:
legal@removalbroker.co.uk
[Company Name] Ltd, [Registered Address]