Last updated: April 2025 · Effective: April 2025
Summary: We collect only the data needed to match you with removal companies. We never sell your data, and you can request deletion at any time by emailing privacy@removalbroker.co.uk.
[Company Name] Ltd ("RemovalBroker", "we", "us", "our") operates the website RemovalBroker.co.uk. We are registered in England & Wales (Company No. [XXXXXXXX]), with our registered office at [Registered Address].
We act as a data controller for the personal data you submit through this website. For the purposes of the UK GDPR and the Data Protection Act 2018, we are responsible for ensuring your data is handled lawfully, fairly, and transparently.
Questions about this policy should be directed to: privacy@removalbroker.co.uk.
We may receive confirmation data from removal companies if they accept or decline a match, in order to keep your dashboard accurate.
We will never use your data for unsolicited marketing from third parties, and we will never sell your personal data.
We share your move details only with removal companies you are matched with through our platform. Those companies are contractually required to use your data only to provide a quote and must not pass it on to further third parties.
We may also share data with:
We do not transfer your data outside the UK or EEA. Where any sub-processor is based outside the UK/EEA, appropriate safeguards (such as Standard Contractual Clauses) are in place.
After these periods, data is securely deleted or anonymised.
Under the UK GDPR you have the right to:
To exercise any of these rights, email privacy@removalbroker.co.uk. We will respond within 30 days. We may need to verify your identity before acting on a request.
We use cookies to keep you logged in, remember your preferences, and understand how the site is used. For full details, please read our Cookie Policy.
All data is transmitted over TLS (HTTPS). Passwords are hashed using bcrypt and never stored in plain text. Access to personal data is restricted to authorised personnel only. We conduct regular security reviews and promptly address any vulnerabilities identified.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and inform affected individuals without undue delay.
For any privacy-related questions or to exercise your rights, contact us at:
privacy@removalbroker.co.uk
[Company Name] Ltd, [Registered Address]
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):